Terms & Conditions of Enrolment with the Australian College of Weight Management

A binding agreement shall arise between you and the Australian College of Weight Management, which shall be governed by the laws of Australia, when you accept the Terms and Conditions by:

  • Signing and returning the original copy of the Application of Enrolment Form, or:
  • Ticking the box “I agree to the Terms and Conditions” within the online enrolment form, or:
  • Making your first course payment, whether the payment is in full or a deposit on a payment plan.

Course Material

Courses, course notes and materials are not to be sold, loaned, copied, or used in any way outside of the pursuit of studying the course by the person who is enrolled in the course, unless permission is sought and granted in writing by the principal.

Course Fees

Once enrolment has been accepted, the course fees are due for payment according to the agreed payment type; either upfront or via payment plan.

Course Delivery Information

Online – course material will be made available online within 24 hours of first payment, or the following business day.

Payment Plan Policy

Recovery Costs: It is acknowledged that in the event of declined payments for an amount due to the Australian College of Weight Management that this will result in a $10 dishonour fee per offence. Repeated failure, where the outstanding balance falls into arrears of $400 or more, will result in referral of any resultant debt (inclusive of any accrued interest or other fees whatsoever incurred in accordance with these Terms and Conditions of Enrolment) for collection by a Collection Advantage agent plus an additional $395 default fee.

It is your responsibility to inform the Australian College of Weight Management in writing of any corrections or changes to your personal details including name, address and phone numbers, payment options and banking details.

Course Suspension Due To Compassionate and Compelling Circumstances

This Policy is intended for students who meet all the eligibility for Special Consideration, where there is a demonstrable incident of disruption, hardship or other issue affecting academic performance, which has prevented them from performing to their usual level in academic studies.

For an application for Special Consideration to be considered, the student must have been maintaining a completion rate of greater than 8% up to the point of disruption, hardship or other issue affecting academic performance, and/or been an active student (submitting assessments) for a minimum of two consecutive months after enrolment.

In accordance with the Special Consideration Policy, a serious and unavoidable disruption to studies is defined as resulting from an event or set of circumstances that:

  • could not have reasonably been anticipated, avoided or guarded against by the student
  • was beyond the student’s control
  • caused substantial disruption to the student’s capacity for effective study and/or the completion of required work
  • substantially interfered with the otherwise satisfactory fulfilment of unit or course requirements.

In order for a student to establish compassionate and compelling circumstances they must provide proof of these circumstances. The evidence will be reviewed and a decision made at the discretion of the Student Support Team.

Compassionate or compelling circumstances are generally those beyond the control of the student, when they have an impact on the student’s course progress or wellbeing. These could include, however, are not limited to:

  • serious medical condition or injury which requires hospitalisation or impairs mobility
  • bereavement of close family members such as parents, grandparents, siblings and children
  • major political unrest or natural disaster that impacts the student and requires immediate travel
  • a traumatic experience which could include but is not limited to:
    • involvement in or witnessing of an accident
    • a crime committed against the student
    • the student being a witness to a crime and this has impacted on the student
  • the wedding of the student, or the students parent(s) or sibling(s) by birth

No refund of course fees apply and the student will still be liable for all payments due under the agreed payment plan.

Course Extension Fees

If you are unable to complete your course within the allocated time period of 12 months, you may apply for an extension by contacting the Student Support Team. Extensions must be finalised prior to your course expiry date. Extension fee: A$375.00 for 6 months.

Refund Policy

We are very proud of the educational products and educational material we offer. If for some reason a course is misrepresented, you may request to withdraw. Any request to withdraw must be received in writing within the refund period in order to qualify for a full refund (less an administration fee of $295). The refund period is 48 hours from the date of your enrolment*.

We do not offer a refund for change of mind. Our Career Advisors are trained to help you make the right choice, so please contact them if you have any questions at all prior to enroling.

* Your date of enrolment is the date when the initial deposit or full payment is made and course access is granted.

Recovery Action

If you are granted a payment plan, you are liable for all payments even if you discontinue your study. Failure to remit payment may result in the debt being referred to a debt collection agency for recovery and legal action. A cost of $395 for this action will be incurred by the debtor (in addition to the balance owed) and no future payment plans will be approved.

Disclaimer

Every attempt is made to ensure all information from the Australian College of Weight Management is accurate and that the student has attained the competencies taught in a course, at the point of their assessment. Beyond this point, the graduate is responsible to maintain their acquired competencies, and apply acquired knowledge and skills in a way which is appropriate to the unique characteristics of each application. This will release the Australian College of Weight Management from any liability, action and claims of whatsoever nature in connection with, or arising from any such information instruction or advice, given by any student or ex-student, whether directions given during the course are followed or not. These Terms and Conditions are subject to change without notice. You should always check our website for the current and official version of this agreement.